Terms & Conditions and Privacy Policy

1. Use of the Service

MyBusinessBot provides automated responses, product information, and customer support assistance.

• The Service must be used only for legal and ethical purposes.
• You agree not to misuse, hack, exploit, or use the chatbot for any illegal, fraudulent, harmful, or unauthorized activities.
• If you use the chatbot for illegal purposes, we hold no responsibility, liability, or obligation for your actions. Any misuse is at your own risk.

2. No Guarantee of Accuracy

• While we strive to provide accurate and helpful responses, MyBusinessBot may sometimes provide incomplete, outdated, or incorrect information.
• Information provided is for general guidance only and should not be relied upon as professional or legal advice.

3. User Responsibilities

• You are responsible for the accuracy of any information you provide while interacting with MyBusinessBot.
• You must not share illegal, offensive, or harmful content through the Service.
• If you use the chatbot for inquiries or purchases, you agree to provide truthful and up-to-date details.

4. Privacy & Data Collection

We value your privacy. By using MyBusinessBot, you agree to our data practices as outlined below:

Information We Collect

• Personal Information: Name, email, phone number, or details you provide in the chatbot.
• Usage Data: Messages, responses, device/browser type, and IP address.
• Transactional Data: Inquiry or purchase details when relevant.

How We Use Your Information

• To provide and improve chatbot services.
• To respond to inquiries and process requests.
• To personalize user experience and monitor performance.
• To comply with legal requirements.

Data Sharing & Disclosure

• We do not sell your personal information. We may share data only:
  • With trusted service providers assisting our operations.
  • If required by law or government authority.
  • To protect our rights, property, or safety.

5. Data Storage, Security & Breach Disclaimer

• We use industry-standard protections to safeguard data.
• However, no system is 100% secure. In the event of a cyberattack or hacking incident, we cannot be held responsible for any data loss, unauthorized access, or misuse of information.
• Users acknowledge that such risks exist when using online services.
• No refunds or compensation will be provided for any losses, damages, or interruptions caused by hacking, illegal use, or system failures beyond our control.

6. Cookies & Tracking

• MyBusinessBot may use cookies or similar technologies for performance and personalization.
• You can disable cookies in your browser, but some features may not work properly.

7. Your Rights

Depending on your region, you may have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing messages.
• Request a copy of your information.

To exercise these rights, contact us at the email provided below.

8. Children’s Privacy

• The Service is not intended for children under 13 (or minimum legal age in your area).
• We do not knowingly collect data from children. If discovered, such data will be deleted promptly.

9. Limitation of Liability

• MyBusinessBot is provided “as is” without warranties of any kind.
• We are not liable for damages, losses, or issues arising from use of the Service.
• In cases of illegal usage, hacking, unauthorized access, or security breaches, we accept no liability, and no refund will be issued.

10. Third-Party Services

MyBusinessBot may provide links to third-party services. We are not responsible for their content, policies, or practices.

11. Updates to Terms & Policy

We may update these Terms & Privacy Policy at any time. Continued use after updates means you accept the revised terms.

12. Governing Law

These Terms & Privacy Policy are governed by the laws of [India/Kerala]. Disputes will be handled exclusively in the courts of [Kannur / Thalassery].

13. Contact Us

For any questions or concerns, please contact us:

• Email: mybusinessbot4u@gmail.com
• Phone: [your phone number]
• Website: [your website]